Privacy Policy

At Chaudhry Traders Co., accessible from https://www.chaudhrytradersco.com/, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Chaudhry Traders Co. and how we use it.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and mailing address when you register for an account, participate in auctions, or contact us.
• Identification Documents: CNIC or passport copies for auction registration and verification purposes.
• Financial Information: Bank account details for payment processing and refunds.
• Bidding Information: Bid history, purchase records, and payment information.
• Communication Data: Any messages, inquiries, or feedback you send through our contact forms.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Process auction registrations and transactions
• Verify your identity for auction participation
• Send you updates about upcoming auctions and services
• Respond to your inquiries and provide customer support
• Send you newsletters and promotional materials (with your consent)
• Improve our services and user experience
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Password hashing using industry-standard algorithms
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical documents

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained for the duration of your account plus 3 years after closure
• Transaction Records: Retained for 7 years as required by tax laws
• Communication Records: Retained for 2 years

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information in certain circumstances
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@chaudhrytraders.com
• Phone: +92-300-5907353
• Address: Fakhr-e-Alam Road, Saddar Peshawar Cantt, Pakistan

Last updated: January 2026